Welcome to DGSTours! By using our website and services, you agree to the following terms and conditions. Please read them carefully before making any bookings.

1. General Terms

1.1. DGSTours is a travel service platform offering flight bookings, hotel reservations, visa assistance, transfers, daily tours, eSIMs, travel insurance, car rentals, and bike rentals.
1.2. By using our services, you acknowledge that you have read, understood, and agreed to these terms.
1.3. DGSTours acts as an intermediary between customers and service providers (airlines, hotels, tour operators, insurance companies, etc.). We are not responsible for any issues arising from third-party services.

2. Bookings & Payments

2.1. All bookings must be made through our official website or authorized channels.
2.2. Prices are subject to availability and may change without prior notice.
2.3. Full payment is required at the time of booking unless stated otherwise.
2.4. DGSTours is not responsible for any errors in booking details provided by the customer.

3. Cancellations & Refunds

3.1. Cancellation and refund policies vary depending on the service provider (airlines, hotels, car rentals, etc.). Please check the specific policy before booking.
3.2. Any refund requests must be made according to the provider’s terms and may be subject to processing fees.
3.3. DGSTours does not guarantee refunds for cancellations beyond our control.

4. Visa Services

4.1. We provide visa assistance based on the latest available information, but approval is solely at the discretion of the respective embassy or immigration authorities.
4.2. DGSTours is not responsible for visa rejections, delays, or any additional costs incurred.
4.3. It is the customer’s responsibility to provide accurate and complete information for visa applications.

5. Travel Insurance

5.1. Travel insurance policies are provided by third-party insurance companies. Customers must review policy details before purchasing.
5.2. DGSTours is not responsible for claims, coverage disputes, or decisions made by the insurance provider.

6. Liability & Disclaimers

6.1. DGSTours is not liable for any losses, damages, delays, or inconveniences caused by third-party service providers.
6.2. We do not take responsibility for changes, cancellations, or disruptions due to unforeseen circumstances (e.g., weather, strikes, government regulations).
6.3. Customers are responsible for ensuring they meet all travel requirements, including valid passports, visas, and vaccinations.

7. Customer Responsibilities

7.1. Customers must provide accurate personal and travel details at the time of booking.
7.2. It is the traveler’s responsibility to check and comply with local laws, entry requirements, and safety regulations of their destination.
7.3. Any additional costs incurred due to incorrect information provided by the customer will be the customer’s responsibility.

8. Privacy & Data Protection

8.1. DGSTours respects your privacy and handles personal data according to our Privacy Policy.
8.2. We do not share personal information with third parties except as required for booking confirmations and service fulfillment.

9. Changes to Terms & Conditions

9.1. DGSTours reserves the right to update or modify these terms at any time without prior notice.
9.2. Continued use of our services after any modifications indicates acceptance of the revised terms.

10. Contact Information

For any questions or assistance, please contact us at:
📧 info@dgstours.com
📞 +968 7155 3957